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SMS Send Window

Set the acceptable delivery window for messages scheduled by your Franchise users.

Things to Know

  • You must have Local Store Marketing (LSM) feature enabled on your account to view and use the SMS Send Window.

  • The Send Window only applies to campaigns created from a Template. It does not govern campaigns created by Admin in the Campaign/Create process.

  • If you do not set an SMS Send Window, campaigns created from a Template can be scheduled for anytime of the day.

  • The Send Window does not account for Daylight Savings Time (DST), so be sure to schedule your window accordingly.

Set the SMS Send Window

  1. Go to Settings / Advanced Settings.

  2. Enter the daily timeframe (start to end time and timezone) which you want to allow your Franchisees to send SMS campaigns to their members.
    For example, I want to allow SMS sends between 10:00 AM - 2:00 PM United States / Los Angeles time (PST). This means Franchisees will not be able to schedule campaigns between the hours of 2:01 PM to 9:59 AM PST.

  3. Click Save Changes.